Turkish Airlines strives to provide a comfortable and accessible travel experience for all passengers, including those with disabilities or reduced mobility.
Here’s an overview of their services
Pre-Flight Accessibility Services
Booking & Information: You can request special assistance directly while booking your ticket online or through their call center. Inform them about your specific needs and any required equipment.
Discounts: Turkish Airlines offers discounted fares for passengers with disabilities.
Website Accessibility: Their website is designed to be accessible for users with assistive technologies.
Web Site : https://www.turkishairlines.com/
Accessibility at Istanbul Airport
Wheelchair Assistance: They provide wheelchairs at check-in, security, boarding gates, and for deplaning. You can bring your own wheelchair if preferred.
Priority Boarding: Passengers with disabilities are generally given priority boarding.
Assistance with Check-in and Baggage: Staff can assist with check-in, baggage drop-off, and claiming luggage.
Accessible Restrooms: All airports served by Turkish Airlines have accessible restrooms.
Turkish Airlines In-Flight Disabled Access
Accessible lavatories: Most Turkish Airlines aircraft have accessible lavatories.
Seating: They offer wider seats with movable armrests for easier transfer.
Meal Service: If you have dietary restrictions or require assistance with meals, inform them in advance.
Assistive Devices: They can accommodate most assistive devices like wheelchairs, oxygen concentrators, and guide dogs.
Additional Services
Medical Assistance: If you require medical assistance during your flight, inform them beforehand. They can arrange for medical personnel to be on board.
Hidden Disabilities: They understand that not all disabilities are visible. If you require discreet assistance, let them know.
Useful Resources
- Turkish Airlines Special Assistance Page: https://www.turkishairlines.com/en-int/any-questions/special-assistance-for-passengers/
- FAQs for Special Assistance: https://www.turkishairlines.com/en-int/any-questions/special-assistance-for-passengers/
- Passengers with a Medical Condition or Disability: https://www.turkishairlines.com/en-int/any-questions/special-assistance-for-passengers/
Remember, clear communication is key. Don’t hesitate to ask for help if you need it.
I hope this information helps! Let me know if you have any other questions about Turkish Airlines’ accessibility services.
I booked a flight on September 8th from DALAMAB 2567 to IST to PARIS 1827 and return on sept 15th from PARIS 1822 to IST then from IST to DALAMAN 2558 .
My reservation is TSXXX3 Viviane TIERCHANT.. BUSINESS .
I need a wheelchair at airports and transits. I couldn’t t find how to do it while reserving on line. Please help me as I have an important problem walking.=